FAQ

Frequently Asked Questions

How does the LovLatch necklace work?

LovLatch is designed to hold your top up while you feed. No more chin-holding your top or wrestling with fabric mid-feed.
Simply place the necklace underneath your top, lift the pendant upwards lifting your top and secure the pendant to the chain on whichever side you're a feeding. When you're finished, release the pendant from the chain and your necklace returns to being exactly what it is: a beautiful piece of jewellery.
How to Use

Does it work with all tops?

Yes. We designed LovLatch for the clothes you already love - the silk cami, the oversized tee, the chunky knit.
The chain length is made to hold your everyday tops with ease, in every season.

Do you offer free shipping?

Yes, we offer free shipping within Australia.
International shipping rates will be calculated and applied at checkout.

What is the LovLatch necklace made from?

Every LovLatch necklace begins with a solid 925 sterling silver base — precious metal all the way through, never brass or alloy.
the Sole - Our Yellow Gold pieces are finished in 14k gold vermeil: a thick layer of 14k gold bonded over sterling silver, meeting the recognised standard for vermeil jewellery.
the Luna - Our White Gold pieces are plated in 14k white gold over sterling silver, sealed with a rhodium finish — the same finish used on fine white gold jewellery — for a bright, mirror-white lustre that resists tarnish.
the Stella - Our Sterling Silver pieces are layered with pure silver plating over the sterling base, giving a brighter finish with enhanced tarnish resistance.
Each piece is designed to be worn daily and loved well beyond your feeding journey.

How do I clean and care for my LovLatch piece?

LovLatch is crafted in precious metals and should be cared for as fine jewellery.
To keep your necklace looking its best, avoid contact with water, perfumes, lotions, sunscreen and household chemicals, and remove it before swimming, showering or exercising. Moisture and skin products are the most common causes of tarnish on plated precious metals, so a little care goes a long way.
To clean, gently wipe your necklace with a soft, dry cloth after wearing — light, gentle pressure is all it needs. Avoid abrasive cleaners, silver dips, steam or ultrasonic cleaning, as these can wear through the plated finish over time.
When you're not wearing your LovLatch, store it in its pouch, away from moisture and direct sunlight. Some natural change in lustre over time is characteristic of plated precious metals, and regular gentle polishing will keep your piece glowing for years.

What length is the chain? Is it adjustable?

The LovLatch necklace features a 72 cm curb-cut chain in a refined 3 mm width. At this length, it slips easily over your head - no fiddling with a clasp - and sits low on the chest.
The length is fixed, and it's been chosen deliberately: long enough to reach and secure your top comfortably across different body shapes, while draping beautifully as an everyday piece when you're not feeding.

What if I am not breastfeeding? Can I use this whilst using a pump?

Absolutely! LovLatch holds your top in place exactly the same way whether you're feeding or pumping - keeping the fabric secured and out of the way, and leaving both hands free to position the pump, hold bottles, or simply have a moment to yourself. T

he hands-free benefit matters even more when there's equipment involved. And whenever you're not feeding or pumping, LovLatch is simply a beautiful necklace you'll keep reaching for.